Privacy Policy
Effective January 1, 2026
Helena Concrete, concretehelena.com, info@concretehelena.com
Who this policy covers
Helena Concrete is a concrete contractor in Helena, MT. This policy explains what information we collect when you use our website, what we do with it and how long we keep it, and what you can ask us to change.
It covers this website, starting from the home page, and the ways you reach us through it, such as the contact form, a phone call or an email. If you want to know more about who we are before you share anything, our About page tells you about the business.
What information we collect
We collect the details you choose to give us when you ask for an estimate or send a question. That usually means your name, phone number, email address, the address of the job and a description of the work, such as a cracked driveway, a sinking patio or a new slab.
Our contact form runs on Tally, an outside form service, so what you type into the form passes through their system before it reaches us. Tally handles that information under its own privacy policy.
Like most websites, ours may also collect basic technical information automatically when you visit. That can include your browser type, device, the pages you looked at, how long you stayed and the website that sent you here. This information doesn't tell us who you are by name.
Cookies and analytics
Cookies are small files your browser saves so a site works properly and remembers simple things between visits. We may use cookies and analytics tools to count visitors and see which pages people find useful, so we can keep the site clear and up to date.
You can block or delete cookies in your browser settings. The site will still work for reading pages and reaching us, though some features of the contact form may not work as smoothly.
How we use your information
We use what you send us to answer your question, set up a free in-person estimate, schedule and do the work, and follow up on the job afterward. We may also call or email you about that job, since that's usually the fastest way to settle the details.
We don't sell your personal information, and we don't rent it or trade it to anyone for their marketing. We only share it when we need to for your job, such as with a supplier or crew member working on it, or when the law requires us to.
How long we keep it
We keep your contact details and job notes for as long as we need them to serve you, which includes the estimate, the work itself and any questions that come up after the pour. We also keep ordinary business records, such as invoices, for as long as tax and business rules require.
When we no longer need information for those reasons, we delete it or remove the parts that identify you. We take reasonable steps to protect what we hold, but no website or email system is completely secure, so please don't send payment card numbers through the form.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it if it's wrong, or ask us to delete it. You can also ask us to stop contacting you at any time, and we will.
We may need to confirm who you are before we act on a request, so we don't hand your details to someone else. If we have to keep a record for legal or tax reasons, we'll tell you what we're keeping and why.
Children's information
This website is meant for adults arranging work on their property. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Changes to this policy
We may update this policy when our website or the tools behind it change. The current version is always the one on this page, so check back here if you have a question about how we handle your information.
How to raise a privacy concern
If you have a question about your information or want to make a request, call us at (406) 324-9341 or reach us through our Contact page. Tell us what you need, and we usually reply within 1 business day.